Shipping policy
Shipping Policy
Last Updated: May 2026
At ICON Water, operated by Icon BevCo Inc., we are committed to delivering your order quickly, safely, and efficiently.
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation.
Orders placed on weekends or holidays will begin processing on the next business day.
During periods of high demand, promotions, product launches, or holidays, processing times may be slightly extended.
Shipping Locations
We currently ship within the United States.
For international shipping inquiries, please contact us directly at:
Shipping Rates
Shipping costs are calculated at checkout based on:
- Order size
- Delivery destination
- Carrier rates
- Shipping method selected
Occasionally, we may offer promotional or free shipping offers at our discretion.
Delivery Estimates
Estimated delivery times are provided at checkout and may vary depending on:
- Carrier performance
- Weather conditions
- Seasonal demand
- Supply chain disruptions
- Destination location
Estimated delivery dates are not guaranteed.
Tracking Information
Once your order ships, you will receive a shipping confirmation email containing tracking information, when available.
Please allow carriers time to update tracking activity after shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
Icon BevCo Inc. is not responsible for:
- Delays
- Lost packages
- Additional shipping fees
caused by incorrect or incomplete addresses provided during checkout.
If an order is returned due to an incorrect address, additional shipping charges may apply for reshipment.
Lost, Stolen, or Delayed Packages
Once an order has been transferred to the shipping carrier, delivery responsibility rests with the carrier.
Icon BevCo Inc. is not liable for:
- Lost packages
- Stolen packages
- Carrier-related delays
If you experience a shipping issue, please contact the carrier directly first. We will still do our best to assist you whenever possible.
Damaged Orders
If your order arrives damaged, please contact us within 5 days of delivery at:
Please include:
- Your order number
- Photos of the damaged package and products
- A brief description of the issue
We will review each case individually and work toward an appropriate resolution.
Returns & Refunds
Please refer to our Refund Policy for information regarding returns, exchanges, and refunds.
Weather & Temperature Disclaimer
Certain products may be sensitive to heat, cold, or transit conditions.
Icon BevCo Inc. is not responsible for temporary cosmetic changes or minor packaging variations caused by environmental conditions during shipping.
Contact Us
For shipping-related questions, please contact:
Icon BevCo Inc.
Email: IconBevCo@gmail.com